Once we receive the required paperwork, the transport of your vehicle will be planned and confirmed according to all your specific needs listed on your shipping order.

After our dispatch department has assigned your driver and you have confirmed all the details with your shipping agent, you will receive a call from your driver to schedule the pick up time slot on your confirmed pick up day. 

For your convenience, our driver will also call you to schedule the delivery time slot a day before his arrival to your requested destination. 

Most importantly, your designated shipping agent will be available throughout this entire process to assist with any questions and the general coordinating process.

With most reputable companies, you shouldn't expect to provide payment information or any funds up front, we will arrange all of your logistics needs, then speak to you personally about confirming your transport long before any payments are made. 

If you do decide to move forward, you will place a small deposit towards your total price to secure your driver. The bulk of the total payment is made on delivery after the re-inspection of your vehicle passes with flying colors and you are reunited with your vehicle.

We are insured up to a $1,000,000.00 and any vehicle that is on our carrier is fully covered, bumper to bumper.  

All of our drivers are fully insured to meet all State and Federal requirements. The driver will thoroughly inspect the vehicle at pick up and re-inspect it upon delivery. 

However, it is your responsibility to make sure that any damage that may have occurred during transport is noted.

In the unlikely event of vehicle damage, please document any impairment on the Bill of Lading and obtain the driver’s signature. The insurance company will not process claims if damages are not documented at the time of delivery.

No. You are not required to be there when the vehicle is picked up or delivered. As long as there is someone there to represent you and sign the paperwork, your car will get loaded and delivered. If it is not possible for anyone to be present, then we can pick up/deliver your vehicle to one of the many terminal stations located in most major cities. You, or someone representing you, must sign the paperwork upon pick up and delivery. 

This can take place via email, and or fax. It is strongly recommended that you or someone close to you is present at both locations. This will insure a smooth and problem free transport of the vehicle.

An Open Carrier is similar to those you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are moved via an open carrier are exposed to inclement weather and road conditions.

Enclosed Carriers also range in size and capacity. 

Since these carriers are covered, the vehicles in transit are not exposed to weather or road conditions. Enclosed carriers are recommended for exotic, antique and classic cars. Enclosed car shipping almost always costs a bit more than open transport.

The “industry standard” as so many of our competitors point out, is 7 to 14 days on a coast to coast shipment and 1 to 7 days on shorter trips.

We make it our obligation to cut those standards in half!

One of the reasons we are so respected in the field of auto shipping is because of our outstanding reputation for being the most reliable, cost-efficient and fastest transporters on the market.

The reason why most other companies cannot make the same claim is because they are just brokers and do not own their own trucks. Such companies know that it is not up to them to decide how long it will take to ship your car. Therefore, they say that it will take up to 14 days in order to protect themselves from being responsible if one of their contracted drivers decides to go elsewhere with your vehicle still on the truck, as is very common in those cases since the driver works for himself and not the brokerage company. 

CMA always provides our customers with Door-to-Door service which means that your vehicle will be picked up/delivered as close to your home as possible. Occasionally, due to the difficulty of maneuvering a large truck through inaccessible residential areas or because of local government regulations, the vehicle will be picked up from or delivered to the closest site available, such as a shopping mall parking lot or nearby street. 

In any event, we will ask ahead of time if there will be anything that might hinder the transport process due to the reasons previously mentioned. If so, then you and the driver will decide upon a mutually accepted location.

YES, we absolutely do. All military personnel receive up to $100 off their total shipping costs, depending on the distance of their shipment.

The suggested amount of gasoline in a car upon pick-up is a ¼ tank. The reason why we ask our customers to make sure of this is because any extra weight, multiplied by several vehicles per transporter, might cause the carrier to be deemed “overweight” at a weigh station.

In order to make the transportation process as worry-free as possible for both you and us, we put together this simple set of tips: 

It is important that no loose parts be present during the shipment and that, apart from the trunk, there are no extras inside the vehicle.  Please make sure that the battery or any other fluids do not leak. If the vehicle is inoperable, meaning that it cannot be driven on its own, please notify your representative before the driver arrives because we have special equipment for such shipments.

If you choose to ship with an enclosed shipping carrier than all of the above are not a problem since the vehicle will be completely covered on all sides.

If you choose to put items in your vehicle it is completely at your own risk.

You may put up to 200 lbs. of personal items in the trunk only.